Frequently Asked Questions
Everything you need to know about shopping with Pamela Scott.
What is your standard delivery timeframe?
We offer standard shipping which typically takes 3-5 business days. Express next-day delivery is also available for orders placed before 2 PM GMT.
How do I return an item if it doesn't fit?
You can return any unworn item with original tags within 28 days of purchase. Returns can be made via post to our warehouse or for free at any Pamela Scott retail store.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by country and will be calculated at checkout.
How can I track my order status?
Once your order has been dispatched, you will receive an email containing a tracking link so you can monitor your package's journey in real-time.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit for your chosen style.